Why is it important to analyse existing client information prior to commencement of a counselling session? Provide an example of the type of information that may be available.
After analysing the available information, the broad reasons why the person is seeking help should be clear. The person may also provide a reason themselves if self-referring. There may be one particular issue that may have led the person to seek counselling or there may be several coexisting issues. The information available in the person’s case history record will include personal details, past services, strategies and referrals, and may include a note on why the person has been recommended to seek counselling services.
Information provided in a case history report may include:
X personal details such as name, age, sex, marital status, family relationships,
ethnic background and other demographic information such as language
requirements and contact details
X medical history and their symptoms, if applicable
X particular needs such as physical disabilities, mental health issues, or issues
relating to cognitive impairment
X reasons for contacting the service
X strategies/interventions used
X actions taken such as services and resources used; for example, housing
services or parenting programs
X previous or current issues
X coexisting issues such as AOD issues or housing issues
X support networks such as friends, family or other community support groups
X referral informatio